Bug #70

Can't reset account in case of similar email address

Added by JF Noubel almost 3 years ago. Updated 9 months ago.

Status:Closed Start date:08/24/2009
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:Usability Spent time: -
Target version:0.2-alpha
Tags:Account, reset, password

Description

I have created 2 accounts: jf and jf1, both with the same email.

Then when logging in I declared I forgot my password, so a reset password email was sent to me.

The email said:


Multiple Flowplace accounts are associated with your e-mail address.
To reset the password for one of the accounts click on the link for that account.

Thanks for being part of the Flowplace!

But there are no link to any account, so it's impossible to select which account we can reset.

History

Updated by Eric Harris-Braun about 2 years ago

  • Status changed from New to Fixed
  • Assignee changed from Eric Harris-Braun to JF Noubel

Hey, I figured out what was causing this. It happened when you manually create a user as an admin, but then didn't activate the account. Then separately as a user you asked for a password reset. The system was sending you an e-mail with incorrect text. I've fixed it so that if you do this, the text says that you have no activated accounts at that e-mail. It should actually not even send you an e-mail, but fixing that is more complicated for various obscure reasons (it's a bug at the level of the Bolt user system plugin that we use).

In other words, if, as an admin, you had activated those accounts, it would have worked.

Updated by JF Noubel 9 months ago

  • Status changed from Fixed to Closed
  • Assignee deleted (JF Noubel)

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